Testimonials

I would definitely use Catherine Higgins, to whom I actually spoke to on one of my phone calls. Carla was very, very nice, clear and helpful always.  Matthew very helpful too.  Nice lad.

Mr C - April 2021 Conveyancing

Excellent service and support, thank you for your help - we would definitely recommend you to others without hesitation.

Mr S & Ms W - April 2020 Declaration of Trust

Thank you Naomi, your service was very kind and helpful.

Ms S - April 2021 Wills

Carla Neal provided a fantastic service on both our house sale and purchase.  We could not have asked for more.  Professional, super-efficient, polite, informative and went above and beyond. Her assistant, Matty Kay, was amazing, extremely efficient and professional with a cheery and approachable manner.  I was very impressed with his service. Everyone in the office, Joan, Brenda and Jess were fantastic. I would not hesitate to recommend CHL to anyone and have indeed done so. NB Naomi Pinder provided an efficient and friendly service as our probate solicitor on the death of my mother.  She was very sensitive, kind and efficient.

Mr and Mrs D - March 2021 Conveyancing

Our main contact for the transaction was Matthew Kay, whose manner was outstanding throughout.  He was professional and approachable.  He was able to explain things to us simply and was a pleasure to work with.

FP & M Ltd - March 2021 Conveyancing

Matthew Kay was friendly and professional throughout.  He chased the other parties on our behalf and was always sure to update us on progress.  We have used the company again for another transaction based purely on the quality of service we received from Matthew.

Mrs K - March 2021 Conveyancing

Had it not been for Carla Neal and Matty Kay, we would not have successfully moved.  They were proactive, supportive, knowledgeable and went above and beyond to help us achieve our move.  All the staff at CHL were polite and friendly when we rang (which was too many times to remember!) on.  Our initial visit to the premises to confirm ID and return documents was done in a safe and compliant way (Covid Rules).  We received a first-class service throughout the whole process.  Thank you to all the staff, but especially Carla and Matty for all your hard work and commitment, we really appreciate you all. We will use you again for any legal needs and will recommend your excellent service to friends and family.

Mr and Mrs R - March 2021 Conveyancing

Not just Naomi and Charlotte, but all of the staff I spoke to were all very polite, friendly and helpful.

Ms B - March 2021 Probate

Really quick and helpful service. Explained the process and provided care.

Ms E - March 2021 Change Of Name

We would recommend your services without hesitation. Your services were second to none. Everything you said you would do you did. First-class service provided. Thank you so much.

Ms M - March 2021 LPA

The speed of responding to my emails and phone calls was excellent. I was regularly kept informed of progress. My queries were dealt with expediently and everything explained in a clear way. Carla has provided a prompt and professional service. This firm provides good value for money and I will definitely use them for all future legal services.

Mrs D'A - March 2021 Conveyancing

We have been extremely pleased with the service provided at all times especially with Covid. Hazel was very helpful and friendly. She explained everything clearly and was very reassuring throughout.

Mr T - March 2021 Conveyancing

Excellent service. Very happy with service and all staff very pleasant, polite and as we posted items through door, they were always dealt with immediately. Also, phone calls and emails always responded to.

Ms D & Ms R - February 2021 Conveyancing

It was very convenient being able to drop off paperwork at the office. Very friendly and professional staff/service.

Miss A - January 2021 Conveyancing

Naomi was so patient with Dad - thank you!

Mr & Mrs S - March 2021 LPA

Efficiency in every respect. Friendly, yet professional.

Mrs B - February 2021 Probate

Naomi Pinder was recommended to me by a friend. I was that impressed that I have asked Naomi to act for me to make a will this year.

Mrs L - February 2021 Probate

Naomi offered an excellent service and advice with the preparation of our wills. She was clear and concise with all areas and really helpful. She was very pleasant to deal with and put you at ease with any difficult questions.

Mr & Mrs M - February 2021 Wills

We would highly recommend Catherine Higgins Law (Naomi Pinder and team) for the efficient and empathetic service we have received, especially during this exceptionally challenging and stressful time for everyone.

Mr & Mrs C - January 2021 LPA

Fantastic service from start to finish! Especially given to difficult situation with Covid, I was expecting delays, but there wasn’t any! Carla was absolutely fantastic. Very professional, prompt and reliable. She was very receptive to our needs to close the deal efficiently and effectively. No problems whatsoever. Everything explained fully in terms we could understand. She was very patient with a very demanding customer! Excellent. Would definitely recommend.

Mr C & Ms R - December 2020 Conveyancing Client

Outstanding service and lovely staff, highly recommend. Thank you to everyone.

Ms M - December 2020 Probate

Naomi and her support team made the whole process of making a will very quick and easy. Naomi's advice was very clear and helpful.

Ms W - November 2020 Wills

All issues relating to the will were dealt with professionally and easily understandable by Naomi who left me in doubts about any issues.

Mr C - October 2020 Wills

Thanks to Carla and Team for your super service throughout with the sale of our property.

Mr & Mrs R Conveyancing Client

The whole procedure was conducted very efficiently, particularly in view of all the difficulties experienced due to Covid-19.

Mrs W Coveyancing Client

Excellent service from Mrs Carla Neal and not forgetting Mathew.  Many thanks. Will use you again in the future.

Mr & Mrs W Conveyancing Client

Following a local search being returned moderate/high risk of flooding and making ‘The Mortgage Works’ aware, Hazel went above and beyond to close out the response from TMW and convince them to release the mortgage funds to enable completion of our house purchase - Many Thanks, very much appreciated.

A Satisfied Client - September 2020 Conveyancing Client

Excellent service and very impressive work. My wife and I would like to thank Naomi very much for a fantastic service and assistance in a friendly, efficient and confident manner. Would highly recommend.

Mr & Mrs C - September 2020 Wills

Very efficient and quick service. Very knowledgeable. Very impressed!

Ms. C - September 2020 Wills

Very efficient and helpful. Thank you.

Mrs C - September 2020 Wills

I would like to thank all staff for help at this time. It is very assuring to know that all my needs for my family will be well cared for after I pass away.

Mrs B - September 2020 LPA

Excellent service from start to finish. Naomi was absolutely lovely and helped me so much. Would highly recommend you to other people. Thank you Naomi for everything.

Mrs L - August 2020 Wills

Naomi was professional, patient, helpful and would highly recommend her. Thank you Naomi for your guidance and advice and for your efficiency!

Mr C - July 2020 Private Client - Wills

Everything went smoothly. Naomi explained everything and couldn't have been any nicer or professional.

Mr & Mrs B - June 2020 Private Client - Wills

More importantly many thanks for your highly skilful, informative and empathetic advice and guidance this morning; on reflection it’s quite a momentous event to have taken place.

 

Note: This interview was conducted at the client's home, observing social distance and wearing a face shield

A Satisfied Client - July 2020 Private Client - LPA

Excellent service.  I will be highly recommending CHL.  I will be using you in the future for all legal work.  Carla, Matty & Team are so professional 10/10 all-round service.

Mr M - June 2020 Private Client

All round excellent service, I would use your service again.

Mr B - July 2020 Private Client

Excellent!

Mr J - June 2020 Private Client - Wills

The work you have done for me was during the Covid crisis and the problems that caused were dealt with extremely well.

Ms. C Private Client - Wills

Naomi Pinder was the ideal person to deal with my late husband’s estate, my will and other legal advice

Mrs C, June 2020 Private Client - Probate

We both appreciate the wisdom, expertise and clarity of explanation offered, and your willingness to go the extra mile by coming to our house to enable the signing notwithstanding the Covid 19 crisis

(NOTE: This client made this testimonial in an e mail to Naomi Pinder. It is in relation to Wills we have signed through a window and it illustrates that Wills can still be made, instructions taken remotely, and social distancing was respected at all times)

A Client Private Client - Wills

Thank you to Naomi for the support she has given with this case and a previous Lasting Power of Attorney for my late Father.

Miss J - March 2020 Private Client

Excellent service. Provided invaluable information and further clarifications where required to assist with informed decision making.

Mr G & Dr B – February 2020 Conveyancing Client

I would like to thank all the staff who I had contact with. In particular Joan and Matty who where most helpful and always went the extra mile to get me information.

Mrs B – Jan 2020 Conveyancing Client

From start to finish I have been completely satisfied with the service provided.

 

Matthew who I had been liaising with, has always been very polite, friendly and above all professional. It has been a very stressful time for me, but dealing with Matthew always filled me with confidence and put me at ease. Would recommend your company any time.

Mrs W – Jan 2020 Conveyancing Client

All stages explained very well.

Mrs T – January 2020 Conveyancing Client

First class service from Hazel!

Mrs H – January 2020 Conveyancing Client

We have had occasion to use this company for a variety of services over the last 12 months and we have been extremely impressed with the speed, efficiency and friendliness of everyone we have met.

Ms M – January 2020 Conveyancing Client

Carla and her team did a great job, efficient, reliable and would thoroughly recommend to others.

Mr E – January 2020 Conveyancing Client

Excellent service from conveyancing and probate side of business. Nothing too much trouble. Handled any family issues that arose in a very professional manner.

Mrs M & Mr H Conveyancing Client

I found Hazel our Conveyancer to be very informative with her knowledge of the law. She took the time to answer any questions we raised. The team in the office were also efficient, polite and friendly at all times. I would recommend you to family and friends.

Mrs C – October 2019 Conveyancing Client

Excellent Service. Would recommend Hazel and the Team.

Mr & Mrs R – October 2019 Conveyancing Client

Very impressed with Hazel’s professionalism throughout the process. Excellent due diligence on all matters, specifically on awareness of mortgage conditions. Clear explanation of leasehold factors.

Mr R – September 2019 Conveyancing Client

I have had occasion to use this company for a variety of services over the last 12 months and I have been extremely impressed with the speed, efficiency and friendliness of everyone I have met

Ms M – January 2020 Conveyancing Client

First class service from Hazel!

Mrs H – January 2020 Conveyancing Client

I would like to thank you and your staff for the professional and courteous manner in which the claim on behalf of my husband John Downey was conducted.

 

Both myself and my family were regularly kept updated about how the case was proceeding. All requests for letters of authorisation, for example when medical or employment records were required, were dispatched promptly and without fuss.

 

Requests for further information were dispatched promptly by you and your staff, and during the visits to your office to sign documents or to hand in paperwork, we were unfailingly treated with friendliness, courtesy and respect during what was a relatively difficult process for me and my children.

 

We were at no point pressurised into making decisions and every development during the progress of the case was being conducted with integrity, diligence and a personal attention to detail.

 

In summary I would have absolutely no hesitation in recommending you to anybody considering bringing a similar, and wholly justified, action on behalf of a loved one.

Mrs MD, Mossley Hill Wife of Mesothelioma victim

I have never had to deal with solicitors before so I was a bit apprehensive. I can honestly say that you made me feel at ease. Thank you very much.

Mr AA, Liverpool Road Traffic Accident victim

I would like to take this opportunity to thank you for deciding to take on my case, fighting for me and winning. I know you were on my side 100 per cent and for that I am most grateful. I have told my friends and family about you, so thanking you once again.

Mr JG, Seaforth Pleural thickening victim

I would like to express my personal thanks for the outstanding work you did for me. You constantly kept me informed and provided so much support. You were extremely pleasant, courteous, helpful. I cannot thank you enough for everything, nothing was too much. Thank you once again.

Mr JM, Mossley Hill Mesothelioma victim

I wish to convey my sincere thanks for your help, guidance and understanding throughout the period of my claim.

Mr JB, Greasby Mesothelioma victim

Thank you for all your hard work.

Mrs AM, Huyton Wife of mesothelioma victim

May I compliment you and your colleagues for the most helpful, considerate and professional way that you have carried out the work on our behalf over the last year. You have ensured that a most trying time in our lives has been helped along without any additional stress, for that we thank you most sincerely.

Mr RG, West Kirby Mesothelioma victim

I wish to thank you for your excellent service and will gladly recommend you to other potential clients.

Mr DB, Hoylake Mesothelioma victim

When you have to cope with bereavement the last thing you need is more stress. I can honestly say, all the stress was taken away by Catherine Higgins and her firm when handling my claim. Everything was kept at a level I could understand, and I wouldn’t hesitate to use her firm again, should the need arise.

Mr RCJ, Mold Husband of mesothelioma victim

Myself and my family would highly recommend Catherine Higgins Law Firm to anybody. Their professionalism was paramount. They were efficient, very helpful and supportive and most understanding, particularly to my dad’s needs. It was always demonstrated that nothing was ever too much trouble, something that is most important and reassuring, particularly when dealing with a person who is unwell. Providing home visits was gratefully appreciated. You felt you could trust their guidance in their field of work, always attentive and clear in their instruction and responses.

 

It was such a tonic to have such a team on board, particularly Liz who helped provide an excellent outcome in my dad’s asbestosis case.
We are forever grateful to you all.

WH & family Claim settled November 2013

I am writing to thank you, Catherine, and your staff for the outstanding work you did for me. Words cannot give my appreciation justice for the help you have given me and my wife. Your foresight on all matters and expertise on all avenues of my case was truly remarkable. I owe the success and victory of my case to your dedication and
perseverance. I would wholeheartedly recommend your company to others. I would always refer to your company should I ever need advice again. Once again my heartfelt thanks and appreciation.

JW, Prescot Mesothelioma victim

Catherine kindly agreed to speak to a group of our students about what employers are looking for from young people. She attended our centre on the 24th April 2014 and led an inspirational question and answer session which both learners and staff found extremely useful and enjoyable.

 

Her information was insightful and tutors commented that her practical advice and enthusiastic approach really helped the young people to understand the realities and requirements of the world of work.
We are very grateful for Catherine’s time and support.

Elaine Stanley Manager, Rocket Training Ltd

I W.G. would like to pay tribute to Catherine Higgins Law, who successfully acted on my behalf to claim compensation against Cammell Laird shipyard for being exposed to asbestos dust while I was employed by them.
I am very pleased to have had such an efficient law firm to be representing me. They are so professional and thorough I am pleased to say they successfully won my claim.

 

I would not hesitate to recommend them to my family and friends to allow them to handle any law issues they have, I am sure that they will do their very best to succeed in handling whatever your issue may be.

Mr WG, Dundee Pleural thickening victim

Excellent, prompt service. Friendly and informative staff.
Found the whole process hassle free, which allowed us to get on with our daily lives, knowing the sale of my property was in safe and very professional hands.

Mr DW, Liverpool Conveyancing Client